Privacy Policy - CCPA (USA)
This Privacy Policy has been prepared in accordance with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) and describes how PlayTour collects, uses, and protects the personal information of California residents.
1. Legal Foundation
This policy complies with:
- California Consumer Privacy Act (CCPA) - Cal. Civ. Code § 1798.100 et seq.
- California Privacy Rights Act (CPRA) - Effective January 1, 2023
- California Civil Code Section 1798.83 (Shine the Light Law)
2. Consumer Rights
As a California resident, you have the following rights:
Right to Know (§ 1798.110)
Request information about the personal information we collect, use, disclose, and sell about you.
Right to Delete (§ 1798.105)
Request deletion of personal information we have collected about you.
Right to Opt-Out (§ 1798.120)
Opt-out of the sale or sharing of your personal information.
Right to Non-Discrimination (§ 1798.125)
Not be discriminated against for exercising your privacy rights.
3. CPRA Additional Rights
Under the California Privacy Rights Act (CPRA), you also have:
Right to Correct
Request correction of inaccurate personal information.
Right to Limit Use of Sensitive Personal Information
Limit the use and disclosure of sensitive personal information.
4. Categories of Personal Information
We collect the following categories:
- Identifiers: Name, email, phone number, IP address
- Commercial information: Booking history, preferences, payment records
- Internet activity: Website usage, search history, interactions
- Geolocation data: Location information for services
- Professional information: Employment details for business bookings
- Inferences: Preferences and characteristics derived from your activity
5. Sensitive Personal Information
Under CPRA, sensitive personal information includes:
- Social Security, driver's license, or passport numbers
- Account log‑in credentials
- Precise geolocation data
- Racial or ethnic origin, religious beliefs
- Health information
- Sexual orientation and sex life information
- Biometric identifiers
6. How to Exercise Your Rights
Submit a Request:
- Online: Use our privacy request form at playtour.com.br/privacy-request
- Email: Send request to [email protected]
- Phone: Call us at +1 (555) 123-4567 (toll-free for CA residents)
- Mail: Send written request to our address below
We will respond within 45 days (extendable by 45 days with notice).
7. Sale of Personal Information
Do Not Sell My Personal Information:
We do not sell personal information in the traditional sense. However, under CCPA's broad definition, sharing data with advertising partners may constitute a "sale."
Opt-Out: Click "Do Not Sell My Personal Information" link in our website footer or contact us using the methods above.
8. Minors Under 16
We do not sell personal information of consumers under 16 years of age without affirmative authorization:
- Under 13: Parental consent required
- 13-16 years: Minor's opt-in consent required
- 16+ years: Consumer may opt-out at any time
9. CPRA Rights (Effective 2023)
Enhanced Rights:
- Correction Right: Request correction of inaccurate personal information
- Sensitive Data Limits: Limit use of sensitive personal information
- Sharing Opt-Out: Opt-out of sharing for cross-context behavioral advertising
- Automated Decision-Making: Information about automated decision-making
10. Verification Process
To protect your privacy, we verify your identity before processing requests:
- Email verification for basic requests
- Additional verification for sensitive requests (deletion, correction)
- Authorized agents must provide proof of authorization
- We may request additional information to verify identity
11. Contact Information
PlayTour Digital Tourism - California Privacy Rights
Email: [email protected]
California Privacy Line: +1 (555) 123-4567
Address: Av Marechal Camara, 160 Sala 1107 - Centro, Rio de Janeiro - RJ, Brazil
For California residents only:
Privacy Request Portal: playtour.com.br/privacy-request
Last updated: 11/30/2025
This policy is effective for California residents as of January 1, 2020 (CCPA) and January 1, 2023 (CPRA).